Payment Policy

About Credit/Debit Card

From a customer-service perspective, with the relevant customer choice preserved, transactions are denominated in USD, with secure checkout accepting Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover as available for the order. The resulting customer expectation is kept direct and readily reviewable.

In day-to-day application, with the applicable timing made explicit, shopify and authorized payment providers encrypt and process payment information; nuby does not retain a complete card number or card security code. An issuer may authorize, decline, hold, or request verification according to its own rules. This organization keeps the customer decision path concise and verifiable.

As a published store practice, with the applicable timing made explicit, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law. The wording is arranged so the next customer step remains readily identifiable.

For an informed purchase, with the available remedy stated clearly, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it. This structure makes the obligation, timing, and remedy readable together.

Payment assistance: support@nubyhearh.shop or 512-994-9357, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyhearh.shop
Phone: 512-994-9357
Physical address: 154 Myrtle St, Arco, Minnesota, 56113, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)