Shipping Policy

As the applicable store rule, with the customer action presented plainly, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking. This structure keeps the practical service consequence in clear view.

As a published store practice, with the practical next step kept visible, order preparation normally takes 1-2 business days, excluding weekends and U.S. public holidays. Carrier transit is estimated at 4-6 business days after dispatch. The policy result is therefore easy to distinguish while its meaning remains unchanged.

To keep expectations clear, with the customer-facing result stated first, the shipment notice and tracking link use the contact details entered at checkout. A correct and complete destination is the customer's responsibility; prompt correction requests are welcome but may be too late once fulfillment is underway. This presentation preserves the rule while making its practical operation explicit.

For clarity, with the customer remedy placed in context, weather, carrier interruptions, peak-volume conditions, address problems, or other events outside reasonable control can extend an estimate. The operational consequence is therefore stated in a form that is easy to follow.

For transparent service, with the operating boundary stated upfront, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges. This framing makes the relevant order-stage consequence easier to verify.

Shipping and tracking assistance: support@nubyhearh.shop or 512-994-9357, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyhearh.shop
Phone: 512-994-9357
Physical address: 154 Myrtle St, Arco, Minnesota, 56113, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

Order Cutoff, Processing, and Transit

Within this policy, with the applicable exception kept narrow, every United States order receives free standard shipping with no minimum purchase. The daily order cutoff is 5:00 PM (America/Los_Angeles); orders received after that time enter the next business day's queue. This cutoff affects the 1–2 business-day processing period only; the separate 4–6 business-day carrier transit estimate begins after dispatch. A customer may request cancellation before shipment. This wording keeps the relevant choice and the store response visibly linked.